Business Operations Manager
Philippines
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Do you have what it takes to move the needle and propel our company's growth? Join TeamRecruit as our Business Operations Manager!
Job Description:
- Develop and implement effective strategies to enhance operational efficiency and productivity across all departments.
- Oversee day-to-day operations and ensure seamless coordination between various teams to achieve company objectives.
- Identify areas for process improvement and implement solutions to streamline workflows and reduce operational costs.
- Monitor and analyze key performance indicators (KPIs) to assess the company's performance and identify opportunities for improvement.
- Collaborate with department heads and senior management to align operational strategies with overall business objectives.
- Manage and optimize resource allocation to ensure effective utilization of company assets and personnel.
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality in operational processes.
- Lead and mentor cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Ensure compliance with company policies, industry regulations, and quality standards.
- Drive initiatives to enhance customer satisfaction and operational excellence.
- Monitor market trends, competitor activities, and emerging technologies to capitalize on business opportunities.
- Prepare and present regular reports to senior management on operational performance and achievements.
Qualifications:
- Bachelor's degree in business administration or any relevant field
- 5+ years of experience successfully managing a complex enterprise's human resources, finances, operations, or strategies.
- Strong background in BPO setting.
- Proficient ability to manage complex budgets.
- Proficient ethical leadership abilities.
- Excellent communication skills, both written and verbal.
- Outstanding people skills.
- Ability to make projections three years into the future.
Why Join Us?
- Remote WFH Position
- Above-Industry Compensation
- Lucrative Commissions and Performance-Based Bonuses
- Opportunity to Evolve Your Career
Ready to evolve? Apply now and start making an impact in your life and career!